HiveLive’s LiveConnect Platform:
Building Blocks for Customer Community and Collaboration

Summary:
Read this vendor profile from the Patricia Seybold Group to get an independent, third-party perspective on HiveLive’s LiveConnect community platform and the building-block approach to creating online customer communities. Author Matthew Lees summarizes the HiveLive difference this way -- “It is the ability for community managers, administrators, and appropriately permissioned members to customize Hives to meet their exact needs that differentiates LiveConnect from other platforms.”

This detailed report offers an overview of HiveLive, the features of the LiveConnect platform, and information on configuration and management in a HiveLive community.

What you’ll learn:

•    How HiveLive’s unique building-block approach to communities works
•    Why LiveConnect received high marks for its permissioning and member management features
•    Why Lees says LiveConnect “looks and feels different” from other community platform

About the analyst:

Matthew Lees, Vice President and Consultant for the Patricia Seybold Group, brings over 15 years of experience in helping organizations leverage technology to build stronger relationships with their customers.  His current research is focused on customer communities and social networking.